Chris Call

Chris Call - CEO

Chris began his career as a CPA for a public accounting firm in San Francisco and then moved into the banking world where he has spent the last 29 years. In addition to being a CPA, he is also a licensed real estate agent and mortgage loan originator. He is active in Rotary and has been involved in community affairs as the owner of a small business. He lives in Healdsburg with his wife and two dogs and enjoys playing tennis and riding motorcycles.

Monica Lange

Monica Lange - Account Manager

Monica has worked in the finance industry for over 20 years. A degree in Business Management and Accounting led her into the banking world where she worked for all the large banks in the financial district in San Francisco. She loves the personal-touch environment of a smaller community bank and NBCU fits the bill. Monica lives in San Rafael with her husband. Her hobbies include hiking, biking and skiing.

Lori Elbert

Lori Elbert - VP Operations

Lori has worked in the finance industry for over 26 years. After college she jumped into the financial services world where she managed branches and the Bankcard Department of a well known local community bank. She later became an Operations Manager and then moved to a payment gateway organization which was acquired by Visa International. Her experience provides her a broad view of banking which, combined with her passion to help the credit union grow, offers our members a trusted resource for their needs. She is also a Notary Public. Lori lives in Petaluma with her husband and daughter.

Efrain Monico

Effrain Monico - Mortgage Loan Specialist

Efrain holds a Paralegal Studies degree, and is licensed to practice real estate in California. He has more than 19 years of real estate and mortgage experience combined. Fluent in both English and Spanish, he is happy to help our members understand the intricacies of the mortgage world. On his days off he enjoys the great Sonoma County outdoors; canoeing, fishing and backpacking are some of the outdoor activities he enjoys with his 17 year old son.

Sarah Lopez

Sarah Lopez - Member Service Representative

Sarah was born in Mexico. In 2008 her family decided to try something new and came to the United States and settled here in Sonoma County. She joined the Credit Union team soon after she graduated from SRJC. Sarah loves helping our members with their transaction needs.

Cindy Nelson

Cindy Nelson - Financial Services Manager

Cindy is a life long Sonoma County resident who has worked for big banks and credit unions for over 25 years. Her experience includes branch manager, consumer loan officer, mortgage loan officer and now Financial Services Manager for our Healdsburg branch. She owns a degree in Business Management. She is a public notary and has a current real estate license. She enjoys gardening, traveling and riding her motorcycle around the North Bay with her husband.

Hiwet Haile

Hiwet Haile – Member Service Representative

Hiwet was born in Eritrea in Eastern Africa and came to this country as a young girl with her family and was raised in Santa Rosa. She attended San Jose State where she studied Business Administration. She worked for other credit unions and banks in Southern California prior to moving back to Sonoma County to be closer to family. She is deeply rooted in her East African culture and hopes to one day go back with her son and help build schools and clean water wells in undeveloped areas that are in dire need of clean water. When she’s not working she’ll be cheering on the Duke men’s basketball team as she is a huge fan.

Sheila Siroky

Sheila Siroky – Member Service Representative

Sheila is a our newest team member and comes to us with extensive banking experience. You’ll see her in both our Santa Rosa and Healdsburg branches.

Alex Pace Ramos

Alex Pace Ramos – Personal Banker

Alex comes to us after a long tenure with another local credit union and will be based in our Healdsburg branch. Born and raised in Texas, Alex moved to Santa Rosa in 2001 from San Jose where he had been working in the banking industry. When not traveling with his spouse, Alex enjoys spending time at the Russian River and the beach at Goat Rock. He loves picnicking with his family and pet Chihuahua. Alex takes pride in assisting members with all their financial needs.